Turnaround Time

Turnaround time for an average order is 3-10 business days; however this can vary per order. If you are in need of an order quicker than our standard turnaround time we can most likely accommodate. While we do not charge for rush orders in some cases you might incur an upgraded shipping charge. Please contact a sales representative at 1-800-481-4948 to discuss all your options.

What can affect turnaround times?

Custom Design

If we will be designing your product this can add an additional 1-3 business days to your turnaround time. Products with a large number of designs will obviously take more time than orders with fewer designs.

The Review Process

All orders must be approved before we can schedule them for production. To ensure you get the fastest possible turnaround time we urge you to approve your order as soon as possible after you receive the notification that your proofs are available.

Payment

Even though your order may be approved we do not start production until your order has been paid in full. For the fastest possible turnaround time please pay promptly after approval.

Product or Product Options

Some products require more time to produce. For example the process for offset printing is more complex than digital and takes a little longer. You can see the production time for each individual product by clicking the Specifications tab on the product details page. However some options that require additional processes such as UV coating, custom binding, or die cutting could add to production time. If you are on a short fuse and not sure if your selected options will delay delivery we urge you to call 1-800-481-4948.

Shipping Method and Shipping Zone

Your order will be shipped from one of our facilities in either Arizona, California, Texas, Kentucky, or Wisconsin. Depending on the product(s) you order and your shipping address your order could be shipped from one or more location. This will play a large part in determining your delivery zone which could range from 1-5 days for Continental US shipments and up to 8 days for International shipments. Obviously if you upgrade your shipping method you can cut down the shipping time drastically. If you feel you might need to upgrade your shipping please contact a sales representative at 1-800-481-4948 to determine which facility your order will ship from and your shipping zone. Some products will also allow partial shipments; for more information please call.

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