What To Expect After You Order

Placing an order with Grandstand Ink is easy. Simply choose the products and options you want, click add to cart, then follow the checkout process. Alternatively, you can call 1-800-481-4948 and place your order with an account representative.

After your order has been placed we will need to gather some information from you.

If you have print ready artwork, you will need to upload the files for your order. If you have not already done this during the ordering process you may do so here. Please make sure all files meet or exceed our Artwork Guidelines.

If we will be doing design work for any of the products you have ordered you will need to upload the any images, logos, documents, etc. prior to us starting on your design. If you have not already done so during the ordering process you may do so here. A designer will also be contacting you in the next 12 hours for a consultation.

Alternatively, you may also send an email to design@grandstandstore.com with instructions and/or file attachments. *Please do not email files that exceed 25megs **Be sure to include your order number in the subject line

We may need other files such as barcode instructions or seating manifests to produce your job.

If you are aware of any such files please click here for order history, then click view (icon located next to the order your working on) and upload files there.

If you would like us to keep these files handy so you can easily use them on future orders (such as seating charts) please click here to attach them to your account

Once the design department has either approved your print ready artwork or finished your custom design you will receive an email with a link to your proofs. ALL ORDERS MUST BE APPROVED. NO EXCEPTIONS.

To approve your proofs you will log into your account. Click on My Account located at the top of the page, then My Orders from the center section, and finally on Order Proofs next to the order you plan to review.

If the product design is acceptable click on Approve Design

If all product designs are acceptable initial and click on Approve Product

If the product design needs changes click Not Approved and type the required changes in the text field that appears.

Lastly you will need to pay for your order before we begin the printing process.

If you would like to pay by phone please call 1-800-481-4948. Please have your order number handy.

If you would like to pay via the internet please log into your account click on My Account located at the top of the page, then My Orders from the center section, and finally on Pay for Order next to the order you plan to submit payment for.

Thats it! Now just sit back and relax. We will notify you via email as your order makes it’s way through our process and send you a tracking number after it ships.

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